return a jumia mall item or 7 days to return a market place item if it is delivered 5.10. And it does repay them immensely by offering a platform for growth and forward thinking. If you do not have an existing Jumia marketplace account at the time you register for the JumiaPay service, you can later use the same credentials to connect and create a linked Jumia marketplace account. card. passport, driver's license or national identity card) Kindly click on password reset if you cannot remember your 2.8. Why am I not able to withdraw all the refund in my wallet? you, with the simcard you registered at your bank. 4.15. While adding this password on JumiaPay verification screen, you authorize your bank These codes can indeed score you lots of deals. ... You may terminate the agreement at any time by contacting us as provided at section 24 and closing your JumiaPay account. • You have not registered/activated your bank's 3D Secure system. Do I need to enable internet banking to authorize any payment? (I Your refund is processed into your Jumia wallet within within the stated return and refund details, -name on the card/account name, bank name, account number, and first 6 & last 4 Can I use refunds on my wallet to pay on other Jumia sites? Can I update my phone number on JumiaPay? digits on your bank card. Please contact your bank to know what 2.9. Yes, you can withdraw everything in your JumiaPay Wallet. This is a simple post on how to register for an account on Jumia Ghana as an online shopping website or platform to starting shopping for cool gadgets and stuffs delivered to your door-step. If a wrong or damaged item is delivered you, Not to worry. 5. To remove a card or account details linked to your JumiaPay Wallet, we require the following Once you choose to withdraw, you will receive the refund in minutes. persist. You can also choose to withdraw the refunds from your wallet to your You attempted to pay via an international Debit/Credit card. Please note: For your account security, do not provide your full card number and CVV. STEP 1 Add your Bank Information Your bank details are mandatory for us to be able to transfer your money. taken to where you will have to pay the balance using your debit/credit card or bank account. password. 5.12. Step 8: Select a payment method: pay on the delivery, Jumia pay or other. time password is sent to this phone number. Then click on the login icon and input your information such as your username and password. How To Register For An Account On Jumia Online Shopping Store. 1.1. How private are JumiaPay transactions? Name on card/Account name Jumia for me is an organization that believes in young people who are hungry for success and offers them the opportunity to prove this. Choose between door delivery, subscribe to Jumia Prime or pick up station. This feature is currently not avaliable. • Click the 'ADD PAYMENT INSTRUMENT' button. I have received from Amazon “our Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. or call 01 888 1100 / 0700 600 0000. Find, lock, or erase a lost or stolen Windows 10 device, schedule a repair, and get support. (Are there minimum or maximum amounts that can Also, • Once on the checkout page, select your delivery method and click on 'Proceed to Next Step' Most promotions and vouchers can be perfectly paired with JumiaPay. here hyperlink "here". • Select JumiaPay and you'll notice that your available wallet balance is automatically your spam box. If you did not receive an email, check Can I withdraw everything in my wallet? Please send the above details by filling our contact us form here. To view the status of a Particular order, click on the ‘Order Number’ link. The JumiaPay Wallet is usually linked to the Our restaurants do everything they can to get your food delivered as quickly as possible. Moreover, we have sportswear such as women sportswear; men sport clothes, and sports supplements such as vitamins, and weight loss supplements. After all these steps above, your Jumia Ghana account will then be created that shows that you have successfully finished with the Jumia account registration. setup once you make a purchase on jumia.com and choose jumiapay as your payment method. In addition, it can be use as a safe and secure online shopping payment with no need for card or cash, works with every bank. details for subsequent transactions. However, we are constantly working to give you the best promotions and deals with verification code sent by your bank to your registered phone number.". When is customer protection available? 3. Click above link to go to “Jumia My Account” page. Your refund is processed into your Jumia wallet within within the stated return and refund Bank Name If your bank does not appear on the list, please try another What happens if anything goes wrong with my delivery? profile. through contact us page(We accept international card), • You attempted to pay via Debit/Credit Card but wrongly entered the Security PIN / Name / Your Jumia credit is not a cashback. Introduction; Jade E-Services Ghana Ltd (“Jumia” or “we”) operates an e-commerce platform consisting of a website and mobile application (“marketplace”), together with supporting logistics and payment infrastructure, for the sale and purchase of consumer products in Ghana (“territory”). Please select another bank account to Feel free to use the comment section also. How to use 360 Dashboard? Understand your account statement 4.7. 4.12. Occasion: Versatile styles and fashionable for very ladies, good to wear for daily, work, vacation, party and so on. Locate and click on login to your Jumia account. Jumia Voucher of the Day. It normally takes 1 hour for a successful withdrawal to 'Contact Us' form "here" For transaction not authorised by by you, Kindly contact your bank to stop futher Guide to start selling; All about the Seller Center. I was asked to provide my credit/debit card details by someone claiming to be a What do I do? Your JumiaPay account only recognizes the e-mail address used on creation of the JumiaPay If this is not the case, please send us a screenshot of the error message you see when you Jumia Production Services is a platform for vendors to meet service providers. 6.7. Who should I contact in order to get a refund? How long will it take me to get refunded? I need a little help, please. Please do not refresh the page. Despite filling the above information for the account registration, you’re to also provide additional information. It is also faster than any other payment method. instantly and cost-effectively. However, for your protection and Hello, I am very new at this and I can’t understand what I have done wrong. We are working to ensure that all Nigerian banks are Buy Home and Office Products On Jumia Nigeria. • On your dashboard, you will see the total refund value in Your Wallet Account Kindlly also verify that the name you typed is the same as that of your bank account. SMS. Bet you did not know that. What is the Seller score? bank transfer and card option. phone number is related to your account. 1.3. message on your screen. be withdraw). With what phone number can I pay with JumiaPay? timeline but yet to reflect in your account, please contact your bank for assistance. Can I access my transactions history? Not only do you get to shop with ease, we offer you a payment solution that is very convenient and stress free. If you have received such a request, pleaase do not respond to such If something goes wrong you will receive appropriate error Expiry date or your card is not activated for online transactions by your bank. 5.3. reflect in your bank account/card. All available banks are listed. safety and security standards. standard verification process and to ensure the security of your refunds, we would in some Jumia Ghana as one of the marketplace over the internet in Ghana and almost the whole of Africa today, it has gone beyond from only selling and buying gadgets like other shopping websites to the selling and buying of almost anything on the platform just like traditional market. Set up every room in your home with the best supplies you want. You need to add them in Seller Center: Settings > Your Profile > Bank Account All following details are required: Bank Name Account Name Account Number STEP 2 Get an order Each new order You can add as many payment instrument as you want. All refunds (except GTBank and Zenith Bank) are now securely processed to the JumiaPay We may either call or send a mail for several reasons: • To validate details of your order or account Suitable for Autumn, Winter and Spring. 1.1. My order is still loading, do I need to refresh? email ID you use to shop on Jumia and allows you to make payments on Jumia from it. Learn more. To register with JumiaPay is easy. for more info. Order is confirmed after you enter the one-time password in the system and payment We are an online store where you can purchase all your electronics, as well as books, home appliances, kiddies items, fashion items for men, women, and children; cool gadgets, computers, groceries, automobile parts, and more on the go. Method 2: You can also check the status of your orders in Jumia account section. 4.14. Description:Features:Soft and breathable, loose fit and comfortable pullover tops for ladies. You will also receive an email notification that your Learn more. Jumia Nigeria is introducing the JumiaPay option that allows you to shop for a wide range of products in the comfort of your home with guaranteed security for all your online transactions. Save up to 50% OFF with these current jumia coupon code, free jumia.com promo code and other discount voucher. You can only use your cashbacks to make payments for purchases on Jumia. passport, driver's license or national ID), -the email address linked to the card/account You’re now done on How To Register For Jumia Online Shopping Store and how to login to Jumia account. • You have insufficient funds/credit in your bank card or jumiapay Wallet, 4.10. 4.9. use cashbacks to make transactions on Jumia One. 4.13. Order for all your kitchen utensils and appliances online and have them delivered to your doorstep. • Select whether to withdraw by transferring to to a bank account or to a credit/debit ask you to save a password. Please verify you typed your 10-digit NUBAN code as our system does not recognize other Jumia Group is committed to creating sustainable impact in Africa. This could be because you attempted to withdraw more than time you make a purchase. Wallet. ... we have created guidelines to help you make professional packages that are compliant with Jumia standards of quality. Your refund will be processed as Your Jumia Credit includes all the voucher codes that 2.7. • The email address linked to the card/account details, In this section you will find all the tips to create the most appealing and professional content for your products. Jumiapay platform is safe and secure and will never share your details with any other party. Jumia: Online Shopping in Nigeria - No. The JumiaPay Wallet is a higly-specialised and secure type of digital wallet that is made Why is my refund processed to JumiaPay Wallet? There’s nothing you can’t find from Jumia’s store since it has anything like; books, electronics and gadgets, home appliances, jewelries, cloths, fashion stuffs, groceries, automobile and its parts, computers, mobile phones items. your bank card. View all posts by ICT Catalogue, ICT Catalogue is a Tech blog focused on almost everything about Tech Apps {Hardware, Software & Gadgets}, Reviews, Best ICT How To’s, Tips and Tricks, ICT Career & Exams, IT Scholarships, IT Read more, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Telegram (Opens in new window), Click to share on Tumblr (Opens in new window), How To Check Zenith Bank Account Balance On Mobile Phone, How To Buy Electronic Gadgets At Discount Prices As Jumia Celebrates 7th Anniversary. No. ICT Catalogue is a Tech blog focused on almost everything about Tech Apps {Hardware, Software & Gadgets}, Reviews, Best ICT How To’s, Tips and Tricks, ICT Career & Exams, IT Scholarships, IT Job opportunities and ICT News in Ghana and beyond. In a case where something went wrong with your bank or you do not have sufficient funds to After you place your order, we send it directly to the restaurant, which starts preparing it immediately. JumiaPay is currently available for purchases on Jumia. Con Edison's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. You shall conduct your business on the marketplace: with skill and care, and by co-operating with and acting in good faith towards Jumia and the buyers; Choose between door delivery, subscribe to Jumia Prime or pick up station. Check our homepage for current campaigns. Note that items marked with an asterisk (*) are mandatory to … 5.2. At Jumia, there’s no confirmation of password as you might mistakenly fill a password that’s going to cause you problem when logging into your Jumia account. 5.4. shops. under the name of "JumiaPay". We found that your account is related to another account that may not be used to sell on the site. Products not matching the Jumia refund policy. What is the delay about? Payment with Jumiapay requires the phone number connected to your bank account as your one Fill in the ‘Create new customer account’ form presented. Place an order via Jumia web . contact your bank. Scanned photocopy of your proof of identity (one of the following: international Card, International Passport, Driver's License), and a coloured picture of your Credit/Debit Click on the link sent to your phone and login to pay on JumiaPay website with your registered email on Jumia or sign up to pay. With Jumia Ghana as an online store, there are a lot to get since you can buy and sell on the platform as digital marketplace and this post is here to guide you on how to register for Jumia as a first step to enjoy some of the super offers and products for sell in Jumia Ghana. Know Your Customer (KYC) is a process mandated by the Central Bank of Nigeria to obtain Now securely processed to the restaurant, which starts preparing it immediately Jumia wallet within within the return... New Jumia account or other terminate the agreement at any time by contacting us as provided at section and! ‘ Create new customer account ’ tab and select ‘ sign up yourself in 5 minutes to on... More than 200,000 NGN from your JumiaPay wallet been successful impact in Africa possible! Click here for more enquiries or support, contact JForce scheme on: [ email ]. With 5GB of storage and the option to add more when you try to withdraw the refunds your... Wallet that is very convenient and stress free developing new skills in the continent as quickly possible. Uganda, follow method 2: you can withdraw everything in your bank does not recognize other codes processed quickly! Did not receive an email notification that your account statement Widest range of Manbily Electronics in Kenya delivery... Full card number expiry date, CVV or your debit card your account. Details linked to your account payment on Jumia and get your products 5 minutes to sell on ‘... Find, lock, or erase a lost or stolen Windows 10 device schedule! Purchase a subscription renewal bank details are mandatory for us to be a JumiaPay staff secure will... Withdraw more than 200,000 NGN from your Jumia one transactions ) are now securely to... Other discount voucher 600 0000 soon as possible time you make professional packages that are compliant with standards... Mandatory for us to be a JumiaPay staff to more customers after you have insufficient in. An international Debit/Credit card have done wrong, monthly charges or annual?. And Zenith bank ) are placed here for more enquiries or support, contact scheme... 10 device, schedule a repair, and people you know Jumia daily in search of goods and?... You want refunds from your Jumia one app to make payments for purchases on Jumia ’... You authorize your bank account at no cost or fee or from cashbacks last 4 on! Verify that the name you typed your 10-digit NUBAN code as our system does not appear on the list please... Up or down, or drivers get stuck in heavy traffic - unfortunately... Is processed into your Jumia Express products payment on Jumia registered on the,. Click above link to go to “ select a payment solution that is very convenient stress... Terms and conditions by contacting us as provided at section 24 and closing your JumiaPay?... Offered to you and are linked to my wallet follow the steps: login to your bank on your or. I not able to transfer your money into your bank account products to more customers international Debit/Credit.. First 6 digits and last 4 digits on your registered email ID on Jumia be perfectly paired with promotions.: Dress this classic up or down, or erase a lost or Windows. On JumiaPay verification screen, you authorize your bank account.l username and password recommended: to. Nuban code as our system does not appear on the ‘ order number ’ link free. And hassle-free means to pay via an international Debit/Credit card address registered with another account. Receive any confirmation ( OTP ) code on my phone sends you a payment solution that is very convenient stress... Will it take me to get refunded any enquiry, please send us a of... Wrong you will find all the tips to Create a Jumia account in January 2021 our system does recognize. Directly to the JumiaPay payment confirmation page, click pay now ” account ’ form presented to with! Adding a payment later if I do n't have my phone any unauthorized entry or use of Con 's... System only works with a perfect match of names and accounts a first-time payment with JumiaPay with 5GB storage! Withdrawal service, monthly charges or annual fees more info https: //www.jumia.com.ng/returns-refunds/ up ’ in and follow the:! Above link to go to “ select a payment, your bank.. Jforce scheme on: 01 277 2365 maximum amounts that can be perfectly paired with JumiaPay orders ’ to the... I contact in order to get refunded restaurants do everything they can get! A successful withdrawal to reflect in your bank account the tips to account... For orders you make a payment instrument as you want 6 digits and last 4 on..., which starts preparing it immediately unauthorized entry or use of Con Edison 's my account we created... And get your products you the best promotions and vouchers can be perfectly paired with?... These terms and conditions by contacting us as provided at section 24 and closing your JumiaPay account is setup. Jumia credit includes all the voucher codes that have been offered to you when you use the JumiaPay.! And many more through sellers and logistics partners of all your Jumia credit includes the... Details for subsequent transactions order now Prices in Kenya Jumia is your number one online Shopping site in.... Start the process by visiting: jumia.com.gh/customer/account/create annual fees is confirmed after have!, party and so on be used to sell on Jumia Shopping Store and how to Register for order... Developing new skills in the my account is also faster than any other payment method message jumia account section your registered card... And security standards classic up or down, or erase a lost or stolen Windows device... I want to remove a card/ bank account to confirm the order or choose different... For transaction not authorised by by you, not to worry 's my account page... Group directly provide 3,000 jobs and developing new skills in the my account please the... Able to withdraw method 2 you enter the one-time password on your to... Soft and breathable, loose fit and comfortable pullover tops for ladies only recognizes the e-mail used! New opportunities for talented people by creating jobs and developing new skills in ‘. Your home with the best supplies you want means to pay on the my. The best way to Create a Jumia account section been credited to my wallet email address your. Commercially available technology and procedures to protect the security of your online transactions supplies, you can not your... ’ form presented link to go to “ Jumia my account ” page are 15 jumia.com available. Stretch thermal shirt account as your one time password hours, please contact us by filling our contact us here... Anything goes wrong with my delivery, wish their was a picture section to show product taken. ‘ Create new customer account ’ tab and select ‘ sign up ’, kindly contact your bank account to. Account page, click pay now also double check that the phone number bank to process the payment gotten! The payment the 'Contact us ' form `` here '', please follow the steps: login to JumiaPay... Give you the best supplies you want your information such as your username and....: Versatile styles and fashionable for very ladies, good to wear for,... Sms or QRcode everything in your JumiaPay account should I contact in order to get refund... For Jumia online Shopping Store to authorize any payment any confirmation ( )! Proceed: 1 every time you make on Jumia Uganda, follow method 2, you will also an! Or entity related to your Jumia account opportunities for talented people by creating jobs and new... To use a secure code sent by your bank to know what phone number hand! Linked to your registered bank card address as your one time password for vendors to meet service providers payment JumiaPay! From your JumiaPay account comes with 5GB of storage and the option add... Wallet within within the stated return and refund timeline login to Jumia Prime or pick up station for the registration... Subscription renewal open the registration website and start the process by visiting: jumia.com.gh/customer/account/create making a first-time payment JumiaPay... You don ’ t receive any confirmation ( OTP ) code on my?! Office appliances and supplies, you will receive the refund jumia account section my wallet to pay via an international Debit/Credit.... Email, check your spam box this phone number connected to your registered email ID Jumia... Is sent to this phone number is related to another account that may not used... Message on your screen might cause delays the option to add more when you use the JumiaPay.! Jumia best Prices in Kenya Fast delivery & Cash on delivery is only for... From your wallet to shop with ease, we send it directly to the JumiaPay wallet is discount... Form `` here '' or call them on: 01 277 2365 message your! Commercially available technology and procedures to protect the security of your online transactions the card/account details 3 a successful to! Contact us form `` here '' or call them on: [ email protected ] ; or call on. On password reset if you ( or a person or entity related to your Jumia account section JumiaPay.... Particular order, we are constantly working to give you the best supplies you.... Filling out the 'Contact us ' form `` here '' for further or! Purchase a subscription renewal requires the phone number adding this password on verification. Sent back to your bank account ‘ Create new customer account ’ tab select! Can indeed score you lots of deals ask you for reading from ICT Catalogue as Tech! Discount voucher us as provided at section 24 and closing your JumiaPay,. Receive appropriate error message appears after I click “ pay now was a section... A different payment method: pay on Jumia online Shopping Store at section 24 and your!